Approve or deny
Tap the link in the crew member's message, then Approve or Deny; no sign-in, and the same screen has the buttons to tell them and the crew.
The request arrives in your WhatsApp from the crew member, with a link. Tap it. You see who, what for, which days, the days they'd have left, and who else is off then. See What the approver sees.
Approve
Tap Approve. Right away:
- it goes on their Jobber schedule as an all-day task, when that's on (see Time off on the Jobber schedule),
- the days come off their balance,
- it shows as approved on their page and on Requests.
Deny
Type a reason under If you deny, why? if you want one. It goes in the message. Tap Deny. Nothing goes to Jobber and their balance doesn't move.
Tell them
The same screen then shows:
- Tell Mike, which opens your WhatsApp with "Approved: you're off Friday. You have 9 vacation days left." Or "Not approved: Friday." and your reason.
- Tell the crew, after you approve, which opens WhatsApp with "Mike is off Friday, approved". Pick your crew's group and send. See Tell the crew in their group.
Crew Off doesn't send these for you. Until you press send, Mike only sees it on his page.
No sign-in
The link is yours alone, so you don't sign in. It only works as you, only while you can approve, and the request is decided once. The first approver to answer decides.
From the office
Everything waiting is also on Requests, under Waiting, with Approve or deny. The office, signed in, can answer any request.
Changed your mind
A decision can't be undone from the link. If you approved by mistake, the office can open it from Requests and tap Cancel this time off, which takes it off the Jobber schedule and gives the days back. If you denied by mistake, the crew member asks again.
Updated Oct 3, 2026