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Cancel or change time off

Under Coming up, tap Cancel or Change dates, then tell the approver from your own WhatsApp.

Both are on your page, under Coming up, on each request that's waiting or approved and not over yet.

Cancel

Tap Cancel on the time off.

  • Still waiting: it's gone. Tell opens WhatsApp to the approver: "Never mind my request for Friday. I cancelled it."
  • Approved: it comes off the Jobber schedule and the days go back. Tell opens WhatsApp to whoever approved it ("I'm working Friday after all, so I cancelled that time off."), and Tell the crew posts it to the group.

Time off that's already over can't be cancelled by the crew.

Change

Tap Change dates, pick the new First day off and Last day off, and tap Ask to change.

  • Still waiting: the request moves to the new days and goes to the approver again.
  • Approved: the change goes to the approver like a new request ("Can I move my time off from Friday to Monday?"), and the original days stay booked until they approve it. Approving moves the same Jobber task. If they don't approve, the time off stays as it was.

The office

The office can cancel approved time off that isn't over: open it from Coming up on Requests and tap Cancel this time off. Tell then opens a message to the person: "Your time off on Friday is cancelled."

Updated Oct 3, 2026

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