Add someone who isn't in Jobber
Add a name and a mobile number on Crew; they ask and get approved the same way, but their time off isn't put on a Jobber schedule.
Use this for someone who isn't on your Jobber team, or for every person if you don't use Jobber.
Add them
- Open Crew and scroll to Add someone by hand.
- Type their Name and Mobile number, with the area code.
- Check Can approve if they approve time off.
- Tap Add, then Send invite to and their name.
Each number can belong to one person on your crew.
What's different
- Their time off isn't put on a Jobber schedule, because Jobber doesn't know them.
- Sync the team leaves them alone.
- You change their number on Crew: type it under their name and tap Save number.
Everything else is the same: they ask, an approver approves from a link, and their balance counts down.
Someone who joins Jobber later
Once they're on your Jobber team, Sync the team brings them in as a new person, from Jobber. Two people can't share a number, so remove the number from the hand-added one first (clear it and tap Save number), then sync. Their past requests stay with the hand-added one, so check the new one's days on Crew and send them their invite, then switch the hand-added one off. See When someone leaves the crew.
Updated Oct 3, 2026